Admin & Executive Support
Stop Spending Your Best Hours on Admin.
Inboxes, spreadsheets, meeting notes, file clean-ups, reports: the admin never ends, and it always lands on the busiest person. Tendaji VA gives you a dependable administrative virtual assistant who keeps the routine work moving so you can focus on customers, decisions and growth.
Service overview
Administrative Support, Explained
Administrative work is the quiet engine of every business. Nobody started a company to rename files, chase signatures or rebuild the same spreadsheet each Monday: yet these tasks have to be done, and done properly. When they're squeezed between sales calls and client work, they're rushed, delayed or forgotten. Invoices go out late. Documents are hard to find. Meetings happen without anyone capturing what was agreed.
Our administrative support service puts a capable, organized person in charge of that layer of your business. Your assistant works inside your existing tools, follows the way you like things done and takes ownership of recurring tasks, so they get done on schedule without you having to remember them.
Most clients start with a handful of tasks that are clearly eating their week. As trust builds and your assistant learns your business, the scope usually grows naturally: from inbox triage to document preparation, from data entry to weekly reporting. The aim is simple: fewer things on your plate, and more confidence that nothing important is slipping.
What we handle
What Your Assistant Can Take Off Your Plate
Email, calendar & travel
- Inbox triage, labelling and filtering
- Calendar scheduling and meeting coordination
- Travel planning and itineraries
- Reminders and follow-ups
Documents & files
- Document preparation and formatting
- Templates for proposals, letters and SOPs
- Shared drive and file organization
- Converting, merging and tidying PDFs
Data & reporting
- Data entry and record updates
- Spreadsheet management and clean-up
- Weekly and monthly report preparation
- Basic research and fact-finding
Coordination & CRM
- Meeting notes and action-point tracking
- CRM updates after calls and meetings
- Supplier and client correspondence
- Keeping task lists and trackers current
Who it's for
Is This the Right Support for You?
Founders and business owners
You're the bottleneck for small decisions and routine tasks. A virtual assistant takes the repeatable work so you're only pulled in when your input truly matters.
Small teams without an office manager
Admin is shared between everyone and owned by no one. One assistant gives it a clear owner and a consistent standard.
Consultants and professional firms
Every hour spent on paperwork is an hour you can't bill. Delegate the preparation and follow-up around your client work.
Growing businesses between hires
Your workload has outgrown your team, but you're not ready to add a full-time administrator. Flexible remote support bridges the gap.
Business benefits
What Changes When You Delegate
Hours back every week
Recurring admin moves off your calendar and onto someone whose job is to handle it well.
Fewer things fall through the cracks
Follow-ups, renewals and deadlines are tracked by a person who checks them every day.
A tidier, more findable business
Consistent naming, folders and templates make information easy to find for everyone.
Support that scales with you
Start with a few hours a week and adjust as your workload changes.
Example workflows
What This Looks Like in Practice
Weekly reporting, handled
- 1Your assistant pulls figures from your CRM, sales platform or accounting tool every Friday
- 2Updates a shared spreadsheet using the format you approved
- 3Highlights anything unusual: a big drop, a missing entry, an overdue invoice
- 4Sends you a short summary so you start Monday with a clear picture
From meeting to action
- 1Your assistant joins or receives the recording of your weekly team meeting
- 2Writes concise notes with decisions, owners and deadlines
- 3Adds action items to your project board and tags the right people
- 4Follows up on overdue items before the next meeting
Commonly used software
We Work Inside Your Tools
Your assistant works in the systems your business already uses. Tool familiarity varies by assistant, so we confirm the right fit for your stack during matching.
- Google Workspace
- Microsoft 365
- Slack
- Microsoft Teams
- Zoom
- Calendly
- Dropbox
- Notion
- Asana
- Trello
- ClickUp
- DocuSign
- Adobe Acrobat
- Loom
Product names are trademarks of their respective owners. Listing them does not imply partnership or certification.
How Tendaji VA supports the workflow
Structured From Day One
We start by understanding where your time goes. During a free consultation we'll talk through a typical week and identify the admin tasks that are frequent, predictable and safe to hand over first. From there we agree a clear scope, the tools your assistant will use and how you'd like to receive updates.
During onboarding, your assistant documents each recurring task as a short checklist, often from a quick screen recording you make once. That documentation belongs to you, keeps quality consistent and makes it easy to adjust the process later. You'll have a regular check-in to review priorities, and you can add or change tasks as your needs evolve.
Human oversight & AI
Smart Tools. Human Responsibility.
AI tools can tidy up a draft, summarize a long email thread or suggest a spreadsheet formula, and where you approve it your assistant may use them to work faster. But administration is full of small judgment calls: which email is genuinely urgent, which supplier needs a polite nudge, which number in a report doesn't look right. A person stays responsible for checking every output and deciding what happens next, and nothing confidential goes into an AI tool you haven't cleared.
How we use AI responsiblyHow it works
Getting Help Shouldn't Add More Work to Your Day.
- 01
Tell us what you need
Book a free consultation or send an enquiry, and tell us which tasks are taking up your time.
- 02
Discuss your workflow
We talk through your tools, processes, priorities, communication preferences and the working-hour overlap you need.
- 03
Agree scope and pricing
You receive a clear written proposal covering tasks, availability, hours and price, with no obligation.
- 04
Onboard and delegate
We set up secure access, document your first processes and you start handing work over, with regular check-ins.
Pricing
Hourly or monthly. Quoted in your currency.
The cost of administrative support depends on hours, complexity and the working-hour overlap you need. Tell us about your workload and we'll send a clear written quote in US dollars, pounds, Australian or Canadian dollars.
Where we support
Administrative Support for international businesses
Popular with: Small Businesses & SMEs, Property Management, Healthcare Administration, Legal Services
FAQ
Administrative Support FAQs
What kind of admin tasks can I delegate?
Most recurring, rules-based tasks that can be done online: email triage, scheduling, data entry, document formatting, file organization, research, report preparation and routine correspondence. If you can explain it and it happens regularly, it's a good candidate.
How do I hand over tasks if nothing is documented?
That's common. Record yourself doing the task once or walk your assistant through it on a call. They'll turn it into a written checklist you can review, so the process is documented from then on.
Will my assistant have access to all my accounts?
Only the ones needed for the agreed tasks. We recommend individual logins or a password manager, and access is reviewed and removed when it's no longer required.
Can administrative support be part-time?
Yes. Many clients start part-time with a defined set of tasks and increase hours once they see what can be delegated.
Related services
Often Combined With
Inbox & Calendar Management
A calmer inbox and a calendar that protects your time instead of consuming it.
ExploreData Entry & Research
Accurate data entry, list building, market research and tidy, usable spreadsheets.
ExploreExecutive Virtual Assistant
Senior-level support for founders and executives: scheduling, travel, meeting prep and follow-through.
ExploreReady when you are
Ready to Get Hours Back in Your Week?
Tell us what is taking up your time. We'll help you explore a practical virtual assistant arrangement for your business.
Ready to get started?
Let's Get Some Work Off Your Plate.
Tell us what is taking up your time. We'll help you explore a practical support solution.
- Phone / WhatsApp+254 714 089 042
- Emailva@tendaji-va.co.ke
- HeadquartersNairobi, Kenya
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